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Visual Matrix Unveils Onscreen Guidance Tool to Enhance User Experience with Cloud PMS Software

Experience Seamless Training with Porter — Photo by Visual Matrix Property Management System (Image Technology Systems)

Richardson, Texas – Visual Matrix, a leading provider of innovative cloud-based Property Management System (PMS) solutions, announces the launch of an enhanced Onscreen Guidance Tool, designed to accelerate the learning curve and improve user experience with their Cloud PMS software.

The new Onscreen Guidance Tool aims to streamline the onboarding process for users, making the Visual Matrix Cloud PMS even more user-friendly and efficient. By providing intuitive guidance directly within the interface, the tool ensures that users can quickly grasp the software’s functionalities, resulting in increased productivity and reduced training times.

Unlike traditional training methods, the Onscreen Guidance Tool delivers real-time assistance, allowing users to learn as they navigate through the system. This feature is particularly beneficial for hotel staff, enabling them to seamlessly adopt the Visual Matrix Cloud PMS without the need for extensive training sessions.

Key features of the Onscreen Guidance Tool include:

  1. Interactive Tutorials: Step-by-step tutorials integrated into the software interface to guide users through common tasks and processes.
  2. Contextual Help: Relevant information and tips are displayed contextually based on the user’s actions, providing instant support when needed.
  3. Visual Walkthroughs: Interactive visual guides that demonstrate specific workflows, ensuring users can follow along easily.
  4. On-Demand Assistance: Users can access help resources on-demand without having to leave the system.

This enhancement aligns with Visual Matrix’s commitment to continuous improvement and is a testament to the company’s dedication to delivering cutting-edge solutions that empower hoteliers to optimize their operations effectively.

For more information about the Onscreen Guidance Tool and the Visual Matrix Cloud PMS software, please visit https://visualmatrix.com/

About Visual Matrix

More than 3,000 properties in 30+ countries worldwide choose the Visual Matrix hospitality operating platform to optimize hotel operations and serve guests from reservation to return stay. Our system includes a game-changing PMS and housekeeping & maintenance app (MOP) for use with Visual Matrix and most other PMS systems. Our PMS offers powerful features and key integrations that are easy to use, like revenue management with automated rate/discount tiering, a fully integrated channel manager, and a mobile app for tracking performance on the go. MOP automates routine tasks and streamlines communication to keep the front desk, housekeeping, and maintenance staff focused on guests. It also includes a built-in panic button as an Emergency Safety Device to help keep hotel staff from harm. For more information, visit visualmatrix.com.

Kristin Herring

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