Home Hospitality The Ritz-Carlton Unveils Elevated Digital Journey

The Ritz-Carlton Unveils Elevated Digital Journey


The Ritz-Carlton is delighted to a unveil a new collection of websites, introducing an elevated digital experience that speaks to the future vision of the brand. The comprehensive redesign touches Ritzcarlton.com, more than 110 each individual hotel websites, RitzCarltonReserve.com, and the six Reserve property websites. As the first guest touchpoints, the new websites were envisioned to offer sophisticated digital platforms that are engaging and promise a seamless experience from start to finish that is indicative of the brand’s thoughtful evolution and iconic legacy.

We are incredibly excited to unveil a new digital experience for our guests, which is representative of the future vision of The Ritz-Carlton brand and reflects the more contemporary aesthetic found across our recently debuted hotels and resorts. These new websites, across both the brand as well as our individual hotels and resorts, helps enhance the entire experience, from the very first moment a guest seeks to stay with us to planning for their next vacation. Chris Gabaldon, Senior Vice President, Global Luxury Operations, Marriott International

The website is a key entry point for the brand, an opportunity to connect with guests before their arrival at a hotel or resort. It is a platform where The Ritz-Carlton translates the brand’s longstanding gold standards – its credo, its service values, and the integral elements of its culture that make the brand so beloved – into striking visuals, inspiring stories, robust editorial content, and useful information. To bring their vision to life, The Ritz-Carlton engaged digital agency Code and Theory, who has worked with clients including Vogue, Cartier, LVMH, Hermès, and more. The result is a design that evokes the elegance, sophistication, and service of The Ritz-Carlton. The typography nods to the brand’s iconic and collectible key cards, while the six diamond pattern was inspired by the culture of The Ritz-Carlton. Dynamic, engaging video components enhance the experience, transporting guests to stunning destinations across the globe. Showcasing its own distinct aesthetic, the Ritz-Carlton Reserve website complements that of The Ritz-Carlton, while reinforcing the brand extension’s position in the ultra-luxury space, highlighting the prestigious portfolio and rare destinations with immersive video at the forefront of the digital experience.

The Ritz-Carlton brand has a legacy of innovation, with a history that is rooted in pushing boundaries to deliver unforgettable experiences that are at the forefront of the luxury travel space. The reimagined websites mirrors the excitement, surprise and delight enjoyed upon arriving at properties worldwide.

For additional information about The Ritz-Carlton and Ritz-Carlton Reserve, and to experience the new digital platforms, kindly visit http://www.RitzCarlton.com and http://www.RitzCarltonReserve.com.

About Marriott International

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 8,100 properties under 30 leading brands spanning 139 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy®, its highly awarded travel program. Connect with us on Facebook and @MarriottIntl on Twitter and Instagram.

Erica Flint
Marriott





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