Home Hospitality Metasphere’s Hotel Kiosk approved for Singapore E-Visitor Authentication System

Metasphere’s Hotel Kiosk approved for Singapore E-Visitor Authentication System


Metasphere Technologies Inc. proudly announces that the firm’s innovative hotel kiosk solution, called Self Check-In Hub, is approved for Singapore’s E-Visitor Authentication System. Singaporean hotels can now offer their guests a complete contactless check-in experience with Metasphere’s Self Check-In Hub.

The E-Visitor Authentication (EVA) System is an initiative by the Singapore Tourism Board (STB) to create a faster check-in experience. Participating hotels can use biometric facial recognition to authenticate the guests’ identities and send guest data to the Immigrations & Checkpoints Authority (ICA) to verify their stay.

“We are extremely pleased to share today’s news. At Metasphere, we continuously strive to reimagine hotel experiences by streamlining operations and enhancing guests’ experiences. By eliminating the mundane manual task of checking travel documents, we can reduce the check-in time and offer an entirely contactless self-service solution,” said Frank Liu, President, and Founder of Metasphere Technologies Inc.

Metasphere Technologies Inc. has already deployed its kiosk solution at Millennium Hotels & Resorts lifestyle hotel, M Social Singapore. The EVA system interface will be available in these hotel kiosks, offering guests a seamless check-in experience. In addition, the EVA integration will be widely available in all of the company’s self check-in solutions.

“As an innovative hotel software company, we consistently invest in product development. For a long time, the biggest hurdle of hotel kiosks has been the manual human intervention to check guests’ travel documents. This will now belong to the history in Singaporean Hotels,” said Frank Liu.

Metasphere has an existing partnership with leading brands and firms, including Thales Group, and Assa Abloy, and an interface with Oracle’s Opera Property Management System. The company’s Self Check-In Hub can support contactless check-in, check-out, walk-in reservations, and pre-check-in processes.

Frank Liu
CEO and Founder

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